How to return my xfinity equipment.

To send a direct message: Click "Sign In" if necessary. • Click the "Direct Message" icon in the upper right - it looks like a chat bubble. • Click the "New message" (pencil and paper) icon just to the right of Conversations. • Type "Xfinity Support" in the "To:" line - do not use the Employee's name!

How to return my xfinity equipment. Things To Know About How to return my xfinity equipment.

Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices could be ...Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. Press Enter to send it.Cable companies aren’t terribly popular with their customers, and the size of their monthly bills goes a long way toward explaining why. Cable companies aren’t terribly popular wit...8 months ago. You should be able to return it to your nearest service center and get a receipt. That is where I go for exchanges, etc. 0. 0.You can find your print date listed at the top of your latest bill. This is because we bill a month in advance so you will see a credit on your next bill for any overage that was already billed to you. As for the equipment, it will naturally show on the app for some time until it is cleared from our back-end servers.

There are three options for returning your rented equipment: By mail: Use the return label in your Getting Started kit. In store: Exchange your existing equipment at an Xfinity …I got an email from xfinity that they are sending a shipment that I did not order. I contacted the xfinity support through the chat (as I was not able to get anyone on the phone) 3 times during last 3 days and they all told me the same thing that there is no order on my account, so the email was sent due to some system glitch.From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this …

Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices could be ... Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account. Key Takeaways: Returning Xfinity equipment can be a simple process with the right guidance. Understanding the Xfinity equipment return policy is crucial before …For customers who either can’t or prefer not to go to a store, we have free UPS at-home pickup available. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your …Follow these simple steps to locate one: Go to the Xfinity website and log in to your account. Alternatively, you can use the Xfinity My Account app on your smartphone or tablet. Click on the “Support” tab located at the top of the page or app interface. Scroll down and click on the “Equipment Returns” link.

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Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

To initiate the process, follow these simple steps: Login to the Xfinity portal. Navigate to the Comcast equipment return page. Select the device you want to return. Choose UPS prepaid. Print the shipping label. Pack your equipment in the original box. Call 800-PICK-UPS to schedule the pickup at your home.You can check your order status on the Billing tab within your Xfinity Mobile account, where you’ll find: The date your order was placed. The date your order was shipped. An estimated delivery date. A link to the shipping carrier’s site for additional tracking information. You can also sign up to receive notifications throughout the ...I'm trying to return an old router. Your store is perpetually understaffed and I will not wait 30 minutes to drop off old equipment. Your "create label" for UPS drop off crashes your virtual assistant each time. How can I stop wasting time on this and get rid of my old equipment. BTW this is why everyone hates Xfinity. Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a $25 monthly fee for each Xfinity Mobile line. While most of your Home Security equipment is owned, the touch screen is actually one of the only things we need back, if or when, you cancel your Xfinity home security services. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with ...

To find the nearest Comcast equipment return center, follow these simple steps: Visit the Comcast website and log in to your account. Click on the “Service” tab located at the top of the page. Select “Equipment Return” from the drop-down menu. Enter your zip code or city and state information to locate the nearest equipment return center.Xfinity Community. Can't find what you're looking for? Ask a question. Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (104) Relevance. Selected Relevance. U. Accepted Solution. Closed. Return Equipment ...CCEthan. They will ask for email and phone number which is plenty. We will know because the system will see the MAC/serial when we scan it in at the warehouse and match it to your account. You just mention it is an Xfinity return and they will take care of it quickly. I no longer work for Comcast.Comcast has charged me $150 for RETURNED equipment. I called after receiving notice that I had not returned the equipment and provides the receipt and information from the UPS store detailing the date of return and the exact equipment that was returned. I received confirmation (twice) and that it was noted on my account.I canceled my xfinity service a few weeks ago. The rep I spoke with to cancel confirmed that I did not have any xfinity equipment (used my own modem and router). Yet, I keep getting texts and phone calls that I need to return equipment. I clicked the link in one of the texts and it doesn't even show me having any equipment that I …

The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return.

Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide.To send a "Direct Message" ("Private") message: Click "Sign In" if necessary. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Hi , I received a text message saying I needed to return xfinity equipment such as the WiFi router and ...Return or exchange Xfinity Cameras or Video Doorbells. To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be ...Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ...Aug 14, 2022 · Xfinity gives you a period of ten days after your service end date to return rented equipment. If you fail to return everything within this timeframe, you will be charged an “incidental cost” and have to pay the equivalent of the retail price of the equipment. You can avoid these fees by choosing a viable return method. 744 Messages. 7 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you …Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide.Welcome letter: A letter addressed to you that includes your account number and phone number for reference. · Getting Started guide: · Xfinity return equipment ....Wednesday, May 1st, 2024 11:19 PM. New equipment. Since ACP has ended, I downgraded to internet essentials. Do I really need new equipment? I’ve tried calling …

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Xfinity: $20 - $299/mo. 75 - 10,000 Mbps. ... leading to higher subscription fees to provide a return on investment for the provider. ... Equipment rental fees: If your …

You can check your order status on the Billing tab within your Xfinity Mobile account, where you’ll find: The date your order was placed. The date your order was shipped. An estimated delivery date. A link to the shipping carrier’s site for additional tracking information. You can also sign up to receive notifications throughout the ...Xfinity asking me to return equipment that I never had. I am be Asked to return a cable box when I never had one I only had Internet with a Motorola modem …What do I return to Infinity when Home Security is cancelled. Hachiko56 -. The only equipment that might need to be retured would be the Touchscreen, if you currently lease it. If you're not sure, check the Xfinity Home section of your bill to see if you currently lease the device. Otherwise, all other equipment is purchaed and owned by you...Aug 28, 2021 · Here: https://comca.st/2Y5zahM are the steps to initiate a return of your equipment. We have an awesome partnership with UPS and will take care of the postage for you! You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800 ... Comcast is hiring 5,500 new customer service agents to fix its dismal customer service. Wouldn't it make more sense for Comcast to eliminate many of the frustrations that cause sub...If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...Start by logging into your Xfinity account and navigating to the “Equipment Returns” page. Follow the step-by-step instructions, fill out the form, and print the shipping label. Pack the equipment securely and attach the label before dropping it off at the post office.I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen.Equipment Return: Following the cancellation, ensure to return any Xfinity equipment by visiting a local Xfinity store as per their instructions. By Email/Mail Cancellation Form. Canceling your Xfinity Internet service via the Email/Mail Cancellation Form provides an alternative method for a hassle-free cancellation process. Here’s a …Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.You can return the equipment to any Xfinity store, or UPS facility. If you bring it to a UPS store, just let them know the equipment needs to go back to Comcast and they'll take care of it for you. They'll box it up and ship it back to us for free. They have our return address in their system, as we have a partnership with them.

Mar 16, 2023 · You can track your return at the Pending Return Status page. Check off the device (s) you'd like to return and select Continue . When returning your device (s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify Device. Need Help? Find Solutions, share knowledge and get answers from customers and experts.Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (12.3K) Relevance. Selected Relevance. @user_4470a2 Hello! You can go here for instructions on how to return your equipment, and here to …To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as details on how your refund or hardware warranty ...Instagram:https://instagram. interstate 80 toll calculator Learn about transferring your services when you move. inmate personals Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to …1 Message. Thursday, May 2nd, 2024 4:02 PM. Returned Equipment — Still getting Charged. Still getting charged after equipment was already returned. Spoke to … fedex charlottesville barracks How do I return my rented equipment? Returning your equipment is free and easy! Learn more about returning your equipment. Note: If you don't return the ...Welcome letter: A letter addressed to you that includes your account number and phone number for reference. Getting Started guide: The document that provides step-by-step instructions for connecting your device (s) and activation of service. Xfinity return equipment card: A card that references how to return equipment to Comcast. do dismissive avoidants miss you Returning your Xfinity equipment may require you to cancel your Xfinity services. This process is simple and can be done easily online or over the phone. Here’s a step-by-step guide on how to cancel Xfinity services: Log in to your Xfinity account or call Xfinity customer support. Click on the “Manage My Account” or “Cancel Service ... judge jeanine pirro pictures As technology continues to advance, the ways in which we interact with the world around us are changing. Xfinity is a revolutionary new service that is designed to make life easier...To see if you have a Comcast-approved modem, or to find out which modem is right for your level of internet service, look for its name at My Device Info. Select your level of service (found on your billing statement) to see a list of modems that will work for your network. Router. A router is a wireless capable device that transmits a wireless ... michael badger cecily tynan husband Aug 11, 2022 · Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and hand them off to your local UPS driver or take them to a UPS store and they will package up your return for you free of charge. Be sure to visit here for the most up-to-date locations and ... great clips linthicum Return or exchange Xfinity Cameras or Video Doorbells. To initiate a return or exchange, visit an Xfinity Retail Store or branded partner location. Retail associates will be able to review your purchase date and provide a refund or exchange in the store. All returned products must be in like-new condition with no visible damage and be ... Feb 6, 2024 · Thanks for reaching out to us for help with returning the router device. I'm sorry that the link is failing to create a shipping label. I know you are doing everything on your end as instructed and I thank you greatly for that. As @EG mentioned you can bring the device to a Xfinity store for return. The better option I find is bringing the ... asian massage longmont co Oct 11, 2023 · 744 Messages. 7 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me know if this helps! Compare the serial numbers on the devices you want to return to make sure that you’re selecting the correct ones. Once you’re sure of that, select the devices and click the “continue” button. You’ll be prompted to provide the reason why you’re returning your equipment. Select the appropriate reason and hit “confirm.”. courtnie ledet Below is information about electronics recycling opportunities in certain states. For other locations, we encourage you to contact your state or local environmental agency. For information about Xfinity devices identified as end of life (EOL), see why it's important to upgrade EOL and unsupported equipment. CaliforniaNeed Help? Find Solutions, share knowledge and get answers from customers and experts. john deere snow plow parts diagram Xfinity gives you a period of ten days after your service end date to return rented equipment. If you fail to return everything within this timeframe, you will be charged an “incidental cost” and have to pay the equivalent of the retail price of the equipment. You can avoid these fees by choosing a viable return method.Need Help? 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